Q: How can I know which pallet is suitable for me?
A: All you need is to provide below details and our sales will recommend suitable pallet to you:
A) pallet size: Length * Width * Height
B) pallet usage: warehouse racking use OR warehouse stacking storage OR one way shipping use OR others
C) pallet load capacity requirements: dynamic load, static load, racking load accordingly
Q: Can you customize colors? What's your MOQ?
A: We can customize colors if you give us Pantong Number. Our MOQ is 300 PCS.
Q: How long can you make the delivery?
A: Usually 15-20 days after we have received advanced payment. If you place a formal order, we will give you a production plan to guarantee on time delivery.
Q: Whats' your payment terms?
A: Usually T/T, also accept L/C, Paypal, West Union or others according to actual situations.
Q: Any other services you can provide?
A: Logo printing, customized colors, etc.
Q: How can I get a sample to check your quality?
A: Samples can be sent by DHL/TNT/FedEx or other logistics company you designated.